Referral Information for Healthcare & Community Providers

Waterloo Psychology Group (WPG) welcomes referrals from physicians, nurse practitioners, pediatricians, psychiatrists, schools, occupational therapists, speech-language pathologists, lawyers, case managers, and other healthcare/community professionals. All of our clinicians are registered with the College of Psychologists of Ontario.

We provide evidence-based psychological and neuropsychological services for children, adolescents, and adults in Waterloo Region (and virtually Ontario-wide). Our team offers both therapy and assessment services, and we work to match each referral to the clinician and service that best fits the patient’s needs.

Please note: Patients may also self-refer for many services. A referral is not required to initiate care at our clinic in most cases.

 

How to Refer a Patient/Client

Submit a Secure Referral

Fax: 226-647-7866

Phone: 226-476-0276

Email: info@waterloopsychologygroup.com

 

Helpful Information to Include With Your Referral

To help us process referrals efficiently, please include the following whenever available:

  1. Patient full name

  2. Date of birth

  3. Phone number and/or email

  4. Parent/guardian name and contact info (if patient is a minor)

  5. Referring provider name

  6. Reason for referral / presenting concern

  7. Confirmation that the parent/guardian is aware of and consents to the referral

 

Services We Accept Referrals For

Psychotherapy

We offer individual psychotherapy for a range of mental health concerns, including (but not limited to):

  • Anxiety (including panic, social anxiety, generalized anxiety)

  • Depression

  • Perinatal (postpartum) anxiety and depression

  • Perimenopausal mental health issues

  • Premenstrual mental health concerns

  • Grief

  • Relationship/interpersonal concerns

  • OCD

  • PTSD / trauma-related concerns

  • Emotion dysregulation

  • Chronic pain management

  • Concussion / traumatic brain injury-related symptoms

  • Child and adolescent mental health concerns

 

Assessment Services

We offer comprehensive assessment services for children, adolescents, and adults, including:

  • Psychological (Diagnostic) Assessment

  • Psychoeducational and Developmental Assessment

  • Neuropsychological Assessment

If you are unsure which service is the best fit, our intake team can help determine the most appropriate referral pathway.

 

Choosing the Right Referral Type (Quick Guide)

Refer for Psychotherapy when:

  • The primary need is treatment/support for mental health or emotional concerns

  • The patient is seeking evidence-based therapy (e.g., anxiety, depression, OCD, trauma, adjustment, grief)

Refer for Psychological (Diagnostic) Assessment when:

  • You need diagnostic clarification regarding mental health concerns

  • A formal diagnostic opinion and recommendations would support treatment planning

Refer for Psychoeducational / Developmental Assessment when:

  • There are concerns about learning, academic functioning, ADHD, or developmental/educational needs

  • The goal is to clarify strengths/weaknesses and support accommodations

Refer for Neuropsychological Assessment when:

  • There are concerns about cognitive functioning (e.g., concussion/brain injury, stroke, medical/neurological factors)

  • The goal is differential diagnosis, cognitive profiling, or treatment/rehabilitation planning

If uncertain, please refer and indicate your clinical question—our intake team can guide next steps.

 

What Happens After a Referral Is Submitted

Referral received by our intake/administrative team

  1. Referral reviewed for service fit and completeness

  2. Patient/guardian contacted to discuss next steps and scheduling

  3. Clinician/service matching based on referral needs and availability

  4. Booking (or waitlist / alternate guidance if not the best fit)

If we require additional information to process the referral, we will contact the referring provider and/or patient (as appropriate).

 

Fees & Coverage (General Information)

Waterloo Psychology Group is a private practice. OHIP does not cover psychological services provided in private practice. Most services may be covered by extended health benefits, depending on the patient’s plan.

  • Therapy fees and assessment costs vary by service type

  • WPG can provide receipts for reimbursement submission

  • WPG does not bill insurance companies directly

For current fees or assessment cost information, please contact our office.

 

Current Referral Intake Status (Last updated: February 24, 2026)

·       Accepting with low wait times: Adult/Adolescent Therapy, Adult/Adolescent Assessment

·       Limited availability: Child Services